Important Community Phone Numbers
(This information will be posted by the phone.)
In All Cases Of Emergency 911
State your name, the programs name, site address & city, what is the nature of the emergency and your contact phone number.
Example: I am (your full name), an Out Of The Cold volunteer at (site name) (site address ) in (city). The nature of my emergency is (give details here.) The number I can be reached at is (site phone number).
Non Emergency Police
24 Hours
519-653-7700
Kitchener Waterloo Health Center (Grand River Hospital)
24 Hours
519-742-3611
Men’s / Women’s Detox Grand River Hospital
24 Hours
519-749-4300
Ontario Community Services
http://www.211ontario.ca/
or you can call 211
Withdrawal Management Centre 519-749-4318
52 Glasgow St., Kitchener
Provides short term , 24 hour monitoring for people 16 and older, intoxicated or experiencing withdrawal symptoms. Must be medically and psychiatrically stable, able to manage a group environment and choose the service voluntarily.
Family and Children’s Services 519-576-0540
Kitchener-Waterloo Sexual Assault Support Center 519-571-0121
24 Hours – Support
Shelters – 24 Hours
House of Friendship 519-742-8327
51 Charles St. East, Kitchener
Short term emergency shelter for men 16 and older.
Mary’s Place 519-744-0120
84 Frederick St., Kitchener
For women of all ages.
The Bridges (Cambridge Hostel) 519-624-9305
Homeless shelter in Cambridge
ROOF 519-742-2788
For youth on the street , aged 12-25
Overnight beds for 10.
Other Shelters
Safe Haven 519-749-1450
41 Weber St., Kitchener
12-15 years old only. If older youth, meals , laundry and support provided only.
Argus Residence for Young People 519-623-7991 (Men) or 519-650-0452 (Women)
PO Box 22041 RPO Water Street
Cambridge, Ontario
Men’s Residence: (519) 623-7991
Women’s Residence: (519) 650-0452
Emergency crisis, shelter and emotional support for youth 16-24
Marillac Place 519-571-0722
A place to live for up to a year for single pregnant women or single moms and newborns, 15-25. Call for an appointment first. Rent geared to income.
>Saint Monica House 519-743-0291
Herbert St., Waterloo
For single young moms and their babies.
Monica Ainslie Place 519-624-0481
150 Ainslie Street North, Cambridge
For single young moms and their babies.
Food
St. John’s Kitchen 519-745-8928
97A Victoria St. N., Kitchener
Lunch provided 11:15-1:00, Drop In – 9:00-1:30
ROOF 519-742-2788
Free hot meals 7 days a week for youth on the street , aged 12-25
Overnight beds for 10.
Crisis Lines
Mobile Crisis Team 519-744-1813
Services provided for people 16 and older, 24/7, can come to OOTC to help diffuse a mental health issue. Provides prevention, assessment, intervention and resolutions fro urgent crisis situations. Helps provide links to emergency services.
Distress Line (supportive listening ) 519-745-1166
Youth Distress Line (18 years and younger) 519-745-9909
K-W Crisis Clinic
> 519-742-3611
Grand River Hospital. 24/7 .
If someone is losing it and in danger of hurting themselves or others, can call. Medical Services
Kitchener Downtown Community Health Centre 519-745-4404—ext.-207
97A Victoria St. N.
Hours: 10:00 A.M. to 1:00 P.M.
Provides replacement and health coverage, medical clinic with nurse practitioner and foot care
The Working Centre Psychiatric Outreach Project 519-342-1616
97A Victoria St. N.
Hours: Thursdays, 9am –noon
Physician, and psychiatric nurse provide psychiatric care, administer medication and assist with ODSP assessments and applications
ACCKWA 519-570-3687
105-67 King St. E.
Hours: 9am-1pm & 2-5 Thursdays, 4-7 for walk in anonymous testing clinic
For individuals at risk of HIV/AIDS; offers preventions/education, needle exchange
Sexual Assault Treatment Centre 519-749-6994
Emergency Department, St. Mary’s , 24 hours
Doctors, nurses, social workers, specially trained to care for medical social and legal ne
Other Outreach Services
The Working Centre 519-743-1151
58 Queen St. South, Kitchener
For over 18, helps with job search
Oasis 519-744-2794
37 Market Lane, Kitchener
Hours: weekdays, 7-10pm, Thursdays, 1-4
Drop-in centre is located in the downtown core of Kitchener. Full-time and part-time staff and volunteers nurture friendships with individuals who face daily challenges of poverty, substance abuse and homelessness.
Anishnag Outreach 519-742-0333
220 Charles St. E., Kitchener
Drop in for native, metis or Inuit. Provides education, training, employment
Anselma House 519-742-5894
Shelter for abused women